OPS - EXE

About the role

We are looking for a talented and customer-focused individual to join our team as a CCE. In this role, you will be responsible for handling customer inquiries, providing timely and accurate information, and ensuring a positive customer experience. Your expertise in customer service will contribute to the overall success of our company.

What you'll do

• Be responsible for handling customer inquiries, providing timely and accurate information, and ensuring a positive customer experience
• Act as the primary point of contact for customers, ensuring a seamless and efficient service experience
• Handle customer inquiries and provide accurate information via phone, email, and chat
• Resolve customer complaints and issues in a timely and professional manner
• Maintain a high level of customer satisfaction by offering excellent support and guidance

What you need

• Customer service
• CRM
• Problem solving
• Diploma