Ops Support Expert, NASC, Global Solutions and Risk Compliance (GSRC)

About the role

The role requires strict adherence to standard operating procedures, with a focus on quality, productivity, and compliance. The role operates in a fast-paced environment and requires a self-starter with strong attention to detail and analytical rigor. The role also requires the ability to independently identify and resolve issues with minimal guidance.

What you'll do

• Execute tasks in line with defined SOPs, ensuring accuracy and turn around time adherence
• Perform input validations and follow checklists to ensure completeness of outputs
• Identify and flag defects, exceptions, and SOP gaps to relevant stakeholders
• Maintain process compliance and documentation standards
• Support volume spikes and task transitions based on business needs

What you need

• 0–5 yrs of experience
• Compliance
• Excel
• SOP writing
• Documentation
• Any graduate

Good to have

• VBA
• SQL
• Data warehousing