Oracle Administrator - Oracle Administration,PostgreSQL,MYSQL, MS SQL

About the role

The Support Operations Administrator plays a crucial role in maintaining high-quality support services within the organization. This position focuses on independently resolving support tickets, providing on-call assistance, and conducting thorough root cause analyses to enhance customer satisfaction and operational efficiency.

What you'll do

• Provide Expert Support For Oracle Administration And Postgresql By Independently Resolving Technical Tickets Within Agreed Slas
• Conduct Root Cause Analyses On Escalated Issues, Utilizing Oracle And Postgresql Expertise To Identify Underlying Problems And Implement Preventative Measures
• Enhance Team Knowledge By Managing And Updating The Knowledge Base, Contributing To Training Materials, And Coaching Analysts To Improve Overall Team Performance

What you need

• SQL
• PostgreSQL
• SQL Server
• Root cause analysis
• Any graduate