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Oracle Administrator - Oracle Administration,PostgreSQL,MYSQL, MS SQL

HCLTech·Chennai

Pay not statedJunior levelFull-time
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About the role

The Support Operations Administrator plays a crucial role in maintaining high-quality support services within the organization. This position focuses on independently resolving support tickets, providing on-call assistance, and conducting thorough root cause analyses to enhance customer satisfaction and operational efficiency.

What you'll do

  • Provide Expert Support For Oracle Administration And Postgresql By Independently Resolving Technical Tickets Within Agreed Slas
  • Conduct Root Cause Analyses On Escalated Issues, Utilizing Oracle And Postgresql Expertise To Identify Underlying Problems And Implement Preventative Measures
  • Enhance Team Knowledge By Managing And Updating The Knowledge Base, Contributing To Training Materials, And Coaching Analysts To Improve Overall Team Performance

What you need

  • SQL
  • PostgreSQL
  • SQL Server
  • Root cause analysis
  • Any graduate

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