OWA Member Support Specialist

About the role

OWA Member Support Specialist at The Humane League. Foundational Operations and Team Support: Independently coordinate and execute the operational and administrative tasks that allow the alliance to function.

What you'll do

• Manage incoming requests from members and colleagues, prioritizing and reprioritizing work based on urgency, deadlines, and team needs
• Manage user access, maintain accurate and up to date records, troubleshoot platform issues
• Own project planning, implementation, deliverables, and ongoing development
• Collaborate with stakeholders, including subject matter experts and strategists, to create accessible learning modules and resources for OWA members
• Monitor progress, follow through on action items, and seek input or escalate decisions when appropriate

What you need

• CRM
• Communication
• SOP writing
• Due diligence
• Email marketing
• Salesforce
• Any graduate