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P4M KSA: Senior Technical Consultant

Plat4mation·Bengaluru

Pay not stated5–9 yrsFull-time
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About the role

As a ServiceNow Consultant, you’ll collaborate with clients to understand their business needs, design tailored solutions, and ensure seamless implementations of ServiceNow modules—primarily ITOM, IRM, CSM, SPM and Service Portal. You'll act as a trusted advisor, helping clients maximize their platform investment while aligning solutions with best practices.

What you'll do

  • Lead and support end-to-end implementations of ServiceNow ITOM solutions
  • Conduct workshops to gather business requirements and translate them into effective solutions
  • Design, configure, and customize ServiceNow applications, including IRM, CSM, SPM, Service Portal, and ITOM modules
  • Support clients with user training, documentation, and post-implementation assistance
  • Act as a point of contact for issue resolution and ongoing improvements

What you need

  • 5–9 yrs of experience
  • Stakeholder management
  • ServiceNow
  • ITIL
  • Problem solving
  • B.Tech or B.E. or B.Sc or BCA

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