P4M KSA - Technical Consultant

About the role

As a ServiceNow Consultant, you’ll collaborate with clients to understand their business needs, design tailored solutions, and ensure seamless implementations of ServiceNow modules—primarily ITSM, IRM, and Service Portal. You'll act as a trusted advisor, helping clients maximize their platform investment while aligning solutions with best practices.

What you'll do

• Lead and support end-to-end implementations of ServiceNow ITSM solutions
• Conduct workshops to gather business requirements and translate them into effective solutions
• Design, configure, and customize ServiceNow applications, including ITSM, Service Portal and IRM modules
• Support clients with user training, documentation, and post-implementation assistance
• Act as a point of contact for issue resolution and ongoing improvements

What you need

• 5–9 yrs of experience
• Stakeholder management
• ServiceNow
• ITIL
• Problem solving
• B.Tech or B.E. or B.Sc or BCA