Packaged/SaaS Application Engineer

Accenture·Mumbai

Pay not stated3–6 yrsFull-time

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About the role

Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance. As a ServiceNow BPC, a typical day involves configuring and supporting packaged or software as a service applications to tailor features according to evolving business requirements.

What you'll do

Expected to perform independently and become an SME
Required active participation/contribution in team discussions
Contribute in providing solutions to work related problems
Collaborate with cross-functional teams to gather requirements and implement application enhancements
Monitor application performance and troubleshoot issues to maintain optimal system functionality