Parent Relationship Manager

About the role

The Parent Relationship Manager (PRM) plays a critical role in building and maintaining strong, positive relationships between the school and its parent community. The PRM serves as a bridge between parents and the school’s leadership, academic, and administrative teams, ensuring effective communication, engagement, and satisfaction throughout the parent journey.

What you'll do

• Parent Engagement & Relationship Building
• Act as the primary point of contact for current and prospective parents regarding non-academic matters
• Build long-term, trust-based relationships with parents through regular communication and meetings
• Understand and anticipate parent concerns, needs, and expectations, and ensure they are addressed promptly and appropriately
• Facilitate clear and consistent communication between parents and the school via newsletters, meetings, events, and digital platforms

What you need

• 3–5 yrs of experience
• Customer service
• Public relations
• CRM
• Reporting
• Any graduate