Passenger Service & Customer Care Job

About the role

This is a full-time position that requires excellent communication skills, a positive attitude, and the ability to handle various customer inquiries and concerns.

What you'll do

• Greet and assist passengers at the check-in counter, boarding gate, and baggage claim area
• Handle customer inquiries and concerns in a professional and timely manner
• Provide accurate information about flight schedules, delays, and other travel-related information
• Process ticket changes, upgrades, and cancellations
• Assist passengers with special needs, such as unaccompanied minors or passengers with disabilities

What you need

• Customer service
• Communication
• Diploma