Patient Counsellor (MBBS) - Contractual Role

About the role

We are hiring a compassionate and articulate Patient Counsellor to support our Preventive Health initiative across clinic locations on a 2 month contract basis. In this in-clinic role, you will be responsible for engaging with walk-in patients, understanding their medical concerns, and providing clear information on relevant adult vaccination options.

What you'll do

• Engage with Walk-in Patients: Initiate conversations with patients visiting the clinic and understand their preventive healthcare concerns
• Answer Preventive Health-related Questions: Confidently respond to patient queries using approved scripts and training materials, covering vaccine schedules
• Educate with Empathy: Translate medical information into patient-friendly language while maintaining accuracy and sensitivity
• Build Trust in Clinical Settings: Represent the clinic as a reliable source of medical information and provide a calm, reassuring experience for patients
• Collaborate with Clinic Teams: Work closely with doctors, nurses, and care coordinators to ensure consistent messaging and seamless care delivery

What you need

• 0–3 yrs of experience
• CRM
• MBBS