Payment Associate-3

About the role

Post payments from insurance companies, government programs (Medicare/Medicaid), and patients into the RCM system. Process Electronic Remittance Advices (ERA) and manual Explanation of Benefits (EOB). Apply necessary adjustments, refunds, and write-offs per payer guidelines. Balance and reconcile daily deposits with posted payments.

What you'll do

• Identify and post insurance denials while ensuring timely follow-up for resolution
• Work with the billing and accounts receivable teams to correct claim errors and resubmit claims
• Track underpayments and escalate discrepancies to the RCM Manager
• Maintain accurate payment records and reconciliation reports
• Generate daily, weekly, and monthly reports on payment trends, denials, and discrepancies

What you need

• 1–3 yrs of experience
• Reconciliation
• Excel
• Insurance
• Compliance
• Accounting
• Reporting
• B.Com or BBA

Good to have

• Accounts receivable