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Per Diem Patient Access Representative

UnitedHealth Group (Optum)·Delhi

Pay not stated1–4 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. The Patient Access Representative welcomes, greets, interviews patients and/or representatives in person or over the telephone to ensure their initial experience with the hospital is exceptional.

What you'll do

  • Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information
  • Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations
  • Identifies outstanding balances from patient's previous visits and attempts to collect any amount due
  • Responsible for collecting data directly from patients and referring to provider offices to confirm and create scheduled appointments for patient services prior to…
  • Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner

What you need

  • 1–4 yrs of experience
  • Communication
  • Diploma

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