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Pharma Claims Representative

The Cigna Group·Bengaluru

Pay not stated1–4 yrsFull-time

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About the role

Delivers basic technical, administrative, or operative Claims tasks. Examines and processes paper claims and/or electronic claims. Completes data entry, maintains files, and provides support. Understands simple instructions and procedures. Performs Claims duties under direct instruction and close supervision.

What you'll do

  • Adjudicate international pharmacy claims in accordance with policy terms and conditions to meet personal and team productivity and quality goals
  • Monitor and highlight high-cost claims and ensure relevant parties are aware
  • Monitor turnaround times to ensure your claims are settled within required time scales, highlighting to your Supervisor when this is not achievable
  • Interface effectively with internal and external customers to resolve customer issues
  • Identify potential process improvements and make recommendations to team senior

What you need

  • 1–4 yrs of experience
  • Claims processing
  • Communication
  • Any graduate

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