Portfolio Manager

About the role

Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

What you'll do

• Coordinating and collaborating with operational teams and business partners to identify continuous improvement opportunities
• Analysing performance, insight and operations data to proactively identify initiatives in support of the Global Contact Centre Shared Operations becoming a low effort…
• Supporting the strategic aims of Global Contact Centre Shared Operations and ensuring that all change related activities are aligned to strategy
• Manages end-to-end delivery of strategic projects across processes, customer journeys, systems and technology, ensuring they meet business objectives
• Responsible for project planning, execution, benefits realisation, implementation, adoption, post-implementation reviews and closure in line with the agreed methodology

What you need

• Sales
• Any graduate