Portfolio Product Manager-NRI

About the role

Portfolio Product Manager – NRI Business will play a strategic role in supporting the growth of the non-resident customer portfolio. Based in Mumbai and reporting to the Head of Portfolio, the role will be responsible for analyzing portfolio health, identifying growth opportunities, and executing initiatives that enhance customer experience and business performance.

What you'll do

• Analyze the NRI customer portfolio regularly to derive insights on health and performance
• Evaluate customer experience (CX) offered by competitors and global leaders to identify gaps and opportunities for improvement
• Use web analytics to assess customer behaviour and trends, and implement innovative solutions
• Develop and execute portfolio growth strategies in collaboration with Channel, Field, Operations, Digital, Engineering, and other stakeholders
• Build products and processes that deliver a world-class experience to NRI customers

What you need

• Stakeholder management
• Portfolio management
• Cross-selling
• B.Com or BBA or MBA