Pre/Post-Delivery Owner

About the role

In the pre-delivery stage , the Pre/Post-Delivery Owner ensures order information is "right first time" and completes order checks before delivery. In the post-delivery stage , they confirm the customer contract is fulfilled before invoicing, working closely with the billing and invoice team to complete proof-of-delivery checks for every order and give the go-ahead to invoice.

What you'll do

• Works in close collaboration with other pre/post-delivery owners to manage the volume of transactions; has a good overview of Global Pharma products
• Ensures proof of delivery exists and the Billing team sends it to the customer with every invoice
• Ensures billing details for client invoicing are set and proactively chases up any missing information
• Stays organized and reviews product delivery order reports for SOX compliance
• Tracks orders that are missing information and/or incomplete (e.g. missing insertion orders, generic email IDs) as well as orders that failed proof-of-delivery checks

What you need

• 2–5 yrs of experience
• MS Office
• Insurance
• PowerPoint
• SOX
• Sales
• Communication
• Any graduate