Pre Sales Associate

About the role

We’re looking for a Pre Sales Associate to turn customer interest into confident decisions and successful conversions. You’ll be one of the first people travellers speak to at Atlys, understanding what they need, helping them navigate their options, and building trust through clear, thoughtful conversations.

What you'll do

• Explain our products and visa processes clearly so customers understand their options, feel confident in their decisions and know what happens next
• Support lead conversion through timely follow-ups, addressing customer questions and objections, and helping move potential customers towards a decision
• Learn from customer conversations by identifying recurring questions, pain points and opportunities to improve conversion and the overall customer experience
• Work closely across teams with Sales, Marketing, Fulfilment and Product while maintaining accurate lead and interaction data

What you need

• 1–4 yrs of experience
• Sales
• Customer success
• Learning and development
• Communication
• Any graduate