Premier Service Manager

About the role

The HSBC Premier offering is one of the world’s first globally linked banking offerings. And of strategic importance for HSBC, the role requires you to be part of premier relationship team across branches

What you'll do

• Provide high quality sales support to a team of PRMs mainly focused on getting appointment for PRMs and supporting PRMs in servicing their clients
• Reduce the time spent on process and administrative tasks by PRM to increase PRM’s capacity
• Support PRMs to manage client contact and service, including, in the absence of PRMs, answering client calls
• Provide sales support to PRMs including preparing and completing sales documents, managing data input and report generation
• Handle client’s enquiries relating to the PRM’s portfolio in a positive, timely, and appropriate manner

What you need

• 2–5 yrs of experience
• Wealth management
• AML
• Sales
• Customer service
• Any graduate