Principal, Data Scientist

About the role

Team is rightly balanced delivering critical business initiatives at the same time very focused on innovation, engineering and operational excellence. This team is responsible for building an enterprise-scale, AI-powered platform that transforms customer and operational signals into actionable insights to identify defects and improve customer experience.

What you'll do

• As a Principal Data Scientist, You will define the problem statements and the solution direction
• We'll judge success by what ships and what customers and the business can measure, not by prototypes
• Identify problems: Find patterns, problems and root cause for the real reason behind every customer conversation
• Influence: Build alignment across product, engineering, business and data science teams in US and India. Change long-held assumptions using evidence
• Execute end to end: Lead data engineering over billions of interactions, large-scale distributed GPU training, and inference optimization (distillation, quantization

What you need

• 10–18 yrs of experience
• Machine learning
• Python
• LLMs
• Deep learning
• Statistics
• PyTorch
• PhD or B.Tech or B.E. or B.Sc or BCA or M.Tech or MCA

Good to have

• Spark
• BigQuery
• IPR
• Prototyping