Principal Network Automation Engineer

About the role

Write and iterate on system prompts/instructions that ground LLM behavior in real tool schemas, enforce anti-hallucination discipline, and avoid unsafe automation Integrate agents with ITSM platforms (ServiceNow) for incident, change, and CMDB data, and with network orchestration platforms (Itential) for workflow execution

What you'll do

• Write and iterate on system prompts/instructions that ground LLM behavior in real tool schemas, enforce anti-hallucination discipline, and avoid unsafe automation
• Integrate agents with ITSM platforms (ServiceNow) for incident, change, and CMDB data, and with network orchestration platforms (Itential) for workflow execution
• Develop and maintain backend services (Python, FastAPI) exposing agents via REST/A2A/JSON-RPC protocols

What you need

• Python
• LLMs
• FastAPI
• ServiceNow
• Any graduate