Principal Platform Architect

About the role

The Platform Architect is a trusted advisor for enterprise platform strategy and governance. You define platform standards and guide technical decisions to ensure ServiceNow remains healthy, scalable, and aligned to customer goals. Your purpose is to establish governance models, anticipate risks, and enable sustainable growth.

What you'll do

• Define and maintain platform vision and strategy aligned to enterprise IT and business objectives
• Provide architectural guidance to ensure designs align with platform standards and leading practices
• Shape governance frameworks covering instance strategy, integrations, and data models
• Facilitate platform governance forums to drive consistent decisions across partners and teams
• Anticipate and mitigate platform risks (scalability, performance, technical debt)

What you need

• 10–18 yrs of experience
• ServiceNow
• CMA