Principal Presales Solution Architect - ServiceNow ESM

About the role

This role is responsible for shaping solutions, leading client engagements, and supporting the sales cycle through technical expertise, innovation, and proactive sales activities across the ServiceNow and Freshworks platforms. Collaborate closely with SE, CE, CDE & CTO organisations to develop and execute account strategies.

What you'll do

• Responsible for shaping solutions, leading client engagements, and supporting the sales cycle through technical expertise, innovation
• Collaborate closely with SE, CE, CDE & CTO organisations to develop and execute account strategies
• Identify, qualify, and nurture new business opportunities within existing and prospective clients
• Create pursuit kits to support sales engagements and drive pipeline growth
• Develop and deliver repeatable Proof of Value (PoV) engagements and compelling product demonstrations tailored to client needs

What you need

• 8–14 yrs of experience
• ServiceNow
• Sales
• Cross-selling
• Business development
• Upselling
• Communication
• CMA