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Principal Product Manager - Conversational AI

Equinix·Bengaluru

Pay not statedLead levelFull-timeHybrid

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About the role

This is a senior individual contributor role with broad influence across the company. You will own the product strategy for Equinix's conversational AI and assistant platforms — chat, voice, and agentic interfaces that employees, customers, and partners interact with directly. You will work closely with engineering and architecture teams on technical decisions while also helping executives understand business implications, investment choices, and risk.

What you'll do

  • Conversational AI, Cloud, and Data Architecture
  • Partner with engineering and architecture teams to evaluate large language model architectures, conversational agent design patterns (orchestrator/worker
  • Participate meaningfully in technical and architecture reviews, as well as product and roadmap discussions for the conversational platform
  • Translate technical choices, constraints, and risks into clear business implications that leaders can understand and act on
  • Help ensure conversational AI products are designed for enterprise scale, security, reliability, multi-channel support (chat, voice, embedded assistants)

What you need

  • Machine learning
  • Physics
  • Telecom
  • Product strategy
  • ETL
  • Incident response
  • PhD or B.Tech or B.E. or B.Sc or BCA or M.Tech or MCA

Good to have

  • Go-to-market

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