Principal Service Engineer

About the role

We are looking for a seasoned ServiceNow Solution Architect and act as a trusted advisor to clients and stakeholders who can shape a multi-year ServiceNow roadmap, design and implement ServiceNow solutions. This role requires deep expertise in the ServiceNow platform and a strong understanding of client Management and Consulting.

What you'll do

• Architect and implement solutions across ServiceNow modules including ITSM, ITAM, ITOM, SPM, GRC, CSM, and NowAssist, with a focus on healthcare workflows and compliance
• Design scalable, secure, and extensible ServiceNow architectures
• Make strategic decisions on scoped vs. global applications, data models, and integrations
• Ensure alignment with healthcare IT standards and interoperability requirements
• Develop and maintain custom scripts using JavaScript, Glide APIs, Script Includes, UI Policies, and Business Rules

What you need

• 13–23 yrs of experience
• ServiceNow
• Troubleshooting
• Responsive design
• JavaScript
• B.Tech or B.E. or B.Sc or BCA or M.Tech or MCA or M.Sc