Principal SSD Applications Engineer

Micron Technology·Hyderabad

Pay not statedLead levelFull-time

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About the role

The Principal SSD Applications Engineer is Micron's customer-facing SSD technical leader, driving complex issue resolution, technical enablement, and the successful qualification, deployment, production ramp, sustaining support, and adoption of SSD products and solutions.

What you'll do

Lead complex customer issue investigations, including issue replication, Level 1 debugging, root cause analysis, and failure analysis
Drive customer issue prioritization, turnaround-time tracking, technical reviews, and escalation management while coordinating engineering, validation, quality
Support customer qualification, platform integration, deployment, production ramp, sustaining activities, Level 1 performance testing, workload characterization
Communicate product capabilities, limitations, technical requirements, qualification criteria, deployment considerations, and technical findings through clear, accurate
Own firmware release management, including release planning, deployment readiness, firmware change-list development, release documentation, approval coordination