Principal Systems Development Engineer

About the role

As part of the Customer Engineering team, you will work at the intersection of system design, advanced diagnostics, and performance engineering. This includes analyzing integrated electronic and electro-mechanical systems, conducting feasibility and architecture evaluations, and developing specifications that ensure robust, predictable system behavior.

What you'll do

• As a Principal Systems Development Engineer, you will be responsible for advanced root‑cause analysis, performance optimization, configuration tuning
• Work with Customer Engineering on escalations to address critical customer issues by: Collaborating with core engineering teams, Customer Support, Incident Management
• Performing root cause analysis and kernel-level debugging on supported enterprise operating systems running on Dell hardware
• Applying your expertise in computer architecture and OS internals to resolve complex issues and improve system resilience
• Driving impact beyond technical problem-solving by shaping strategic initiatives that improve efficiency, resilience, and operational excellence

What you need

• 8–14 yrs of experience
• Java
• Python
• C
• Root cause analysis
• System design
• Any graduate