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Proactive Engineer Experience Management Office

Unisys India (Private) LTD-UGS Bangalore·Bengaluru

Pay not statedJunior levelFull-time

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About the role

We are seeking a highly motivated and detail-oriented Proactive Engineer to join our team. As a Proactive Engineer, you will play a crucial role in analyzing data, identifying challenges, and implementing effective remediations and automations developed by automation team to enhance the digital employee experience.

What you'll do

  • Proactively gather, research, and analyze data from various sources, including Digital Experience Management tools, ServiceNow and SCCM etc.
  • Collaborate with key Experience Leads to understand and capture business requirements related to the digital employee experience
  • Act as a bridge between technical and non-technical stakeholders, translating business requirements into technical specifications and vice versa
  • Participate in cross-functional teams and contribute to the implementation of proactive measures and enhancements to improve the overall employee experience
  • Act as a subject matter expert on digital employee experience tools, providing guidance and support to Experience Leads and other team members

What you need

  • Business analysis
  • PowerPoint
  • ServiceNow
  • Test cases
  • SOP writing
  • BBA

Good to have

  • Power BI
  • Intune

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