Process Associate

About the role

Process Associate will be responsible for managing end-to-end insurance back-office and data processing operations for P&C insurance. The role involves ensuring adherence to client-specific insurance processes, meeting productivity and quality benchmarks, and maintaining strong client relationships.

What you'll do

• Perform insurance-related back-office tasks such as policy issuance, endorsements, renewals, cancellations, and claims support
• Accurately process insurance data in client systems while meeting quality and TAT requirements
• Follow defined SOPs, SLAs, and client-specific insurance guidelines
• Validate and update policyholder information and insurance documents
• Meet assigned productivity, accuracy, and turnaround time targets

What you need

• SOP writing
• Documentation
• Data privacy
• Any graduate