Subject Matter Expert (Support&Ops)
HCLTech·Sholinganallur, Chennai
- Can I apply
- Open to any education · Junior level
- Pay
- Pay not stated
- Source
- From the company's careers page · 1 week ago
- How to apply
- On HCLTech's site: account needed, ~10–15 min
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About the role
To work independently and provide information to their customer regarding their queries and resolve the end customer issues as per defined SLA and quality standards.
What you'll do
- Improving Skill Level Through Self Development / Nominating Training Programs Skill Reverification Tests
- Meet The Defined Quality Scores And Process Improvement
- The Individual Should Be Able To Work Effectively In A Team Whilst Enthusing Others To Do The Same For Achievement Of Common Goals Of The Team
- Consistently Meet Or Exceed Csat Parameters As Defined For The Process
What you need
- Process improvement
- Any graduate
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Subject Matter Expert (Support&Ops)
HCLTech·Sholinganallur, Chennai
- Can I apply
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- Pay
- Pay not stated
- Source
- From the company's careers page · 1 week ago
- How to apply
- On HCLTech's site: account needed, ~10–15 min
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- How to apply
- On HCLTech's site: account needed, ~10–15 min