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Process Governance Lead - Senior

Fedex·Hyderabad

Pay not statedSenior levelFull-time

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About the role

Global EBS Governance and Value Management Team Responsible for executing process quality, controls, and audit governance activities across EBS sub-processes, owning audit methodology, sampling and calibration standards, and defect/RCA-CAPA management, while partnering with cross-functional and vendor stakeholders to strengthen process governance maturity across the region.

What you'll do

  • Execute end-to-end process audits across in-scope EBS sub-processes, ensuring consistent application of scorecards, evidence standards, and quality dimensions
  • Apply and refine risk-based sampling methodologies across processes/sub-processes, including rules for ramp-up, stabilization, and run-rate operations
  • Support calibration sessions and help standardize critical/non-critical error definitions across EBS
  • Own the defect management lifecycle for assigned processes — centralized logging, trend analysis, RCA, CAPA design, containment
  • Support adherence to internal controls, audit standards, SOX/statutory requirements, and approved operating procedures

What you need

  • Compliance
  • Root cause analysis
  • Accounts receivable
  • Internal controls
  • SOX
  • Documentation
  • B.Com or BBA or Chartered Accountant

Good to have

  • Six Sigma
  • CISA
  • Lean
  • Bug tracking
  • SOP writing

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