Process Improvement Specialist, EU FBA

About the role

Today, over 60% of worldwide purchases on Amazon are for products from third-party businesses, mostly from Small- and Medium-sized businesses. Fulfillment by Amazon (FBA) enables these businesses (our Selling Partners) to hand over the heavy lifting of warehousing, payment processing, delivery returns and customer service to Amazon, utilizing the capabilities that Amazon has built over the last 25+ years.

What you'll do

• They'll split their work between identifying process gaps, performing execution support, implementing process improvements using Lean/Six Sigma methods
• Additionally, you might start your morning reviewing performance dashboards to spot trends or anomalies in s key metrics
• From there, you could spend time on observing a workflow firsthand, gathering input to engage directly with stakeholders
• You might draft a new procedure based on your findings, coordinate with a partner team on an upcoming rollout, or present a recommendation to leadership
• Balance hands-on problem-solving with clear documentation and communication throughout the day

What you need

• 1–4 yrs of experience
• Process improvement
• Reporting
• Data analysis
• Six Sigma
• Physics
• Documentation
• BBA

Good to have

• Excel
• SQL
• Lean
• VBA
• AWS
• Tableau