Senior Associate - Operations
WNS·Chennai
- Can I apply
- Needs M.Com or BBA or B.Com · 1–14 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On WNS' site: short form, ~5 min
Early: posted 1 h ago on their own site
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About the role
By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide. We are seeking process leads to join our Alexa shopping operations team. The Process Lead will work with a team of talented individuals, responsible for end to end annotation tasks.
What you'll do
- Process Lead, Alexa Shopping (Level 4)
- Play a pivotal role in shaping the future of the shopping experience for customers worldwide
- Responsible for end to end annotation tasks
- Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goal
- Managing stakeholder communication across multiple lines of business on operational milestones, process changes and escalations
What you need
- SOP writing
- Process improvement
- LLMs
- Any graduate
Good to have
- Machine learning
- Python
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