Product & Business Trainer - Omnichannel

About the role

Raise is built on this core philosophy, we will bring exceptionally great products, awesome user experience and best-in-class customer service to our users. We started with our first consumer product, Dhan, an investment and trading platform launched in November 2021. Today, Dhan ranks #8 amongst stock brokers in India and continues to be one of the fastest-growing platforms in the investment and trading ecosystem.

What you'll do

• Training & Capability Development
• Identify training needs based on quality, performance and business requirements
• Design and conduct product, process, customer service and communication training
• Manage onboarding and refresher training for internal teams and business partners
• Develop training content, knowledge guides, process documents and learning material

What you need

• 5–10 yrs of experience
• CRM
• PowerPoint
• Communication
• AML
• Root cause analysis
• SOP writing
• B.Com or BBA or MBA or M.Com

Good to have

• Six Sigma