Product Architect L1(Contract)

About the role

The purpose of the role is to create exceptional product architectural design for the existing and new products and enable delivery teams to provide exceptional client engagement and satisfaction. The overall CFSE team sits within the CH CTO team and is also responsible for the following functions on behalf of the CTO team:

What you'll do

• Create on-boarding templates on these non-core ITSM platforms so that product owners in functions like HR can on-board new teams as standard service
• Use of the CFS platforms for Change, Service Reporting and CMDB
• Develop architectural designs for the new and existing products
• Create a product-wide architectural design that ensures systems are scalable, reliable, and compatible with different deployment options
• Develop theme-based Proof of Concepts (POCs) in order to demonstrate the feasibility of the product idea and realise it as a viable one

What you need

• 9–16 yrs of experience
• ServiceNow
• ERP
• Business analysis
• Product strategy
• Root cause analysis
• Performance testing
• Any graduate

Good to have

• Talent management
• Performance management
• Portfolio management
• Roadmapping
• Branding