Product Development_O & G Team

About the role

We are looking for a Product Manager – Loyalty & AI Platforms who will lead the design, development, and scaling of next-generation loyalty, rewards, and engagement platforms powered by AI and advanced analytics. The role requires strong expertise in loyalty program architecture, fintech integrations, merchant ecosystems, and AI-driven insights to build scalable solutions that help enterprises increase customer engagement, retention, and lifetime value.

What you'll do

• Product Strategy & Roadmap
• Define and execute the product vision, roadmap, and strategy for loyalty platforms including B2C, B2B, and Partner Loyalty (PRM/ERM)
• Identify market opportunities, customer pain points, and competitive gaps to build differentiated loyalty products
• Drive development of AI-powered loyalty solutions including recommendation engines, predictive engagement, and dynamic rewards
• Build scalable Pay with Points, Earn & Burn, Gamification, and Coalition Loyalty models

What you need

• 8–13 yrs of experience
• CRM
• Machine learning
• LLMs
• ETL
• PRD writing
• Agile
• MBA

Good to have

• Product strategy