Product Director (Microsoft D365 and Power Platform)

About the role

We are seeking an experienced Product Director to lead our VeriTouch Financial CRM solution, built on Microsoft Dynamics 365 and the Power Platform . The ideal candidate will have extensive experience delivering CRM solutions within the Financial Services industry, coupled with a deep understanding of Customer Engagement , Customer Onboarding , Sales , and Customer Service concepts, and their applications in Financial Services.

What you'll do

• Prioritize tasks to ensure alignment with customer and stakeholder needs
• Guiding Vision : Create a clear product vision and goals to guide product team and stakeholders
• Customer Success Collaboration : Assist the customer success team with roadmap presentations, obtaining product feedback

What you need

• 15–27 yrs of experience
• Microsoft Dynamics
• Product strategy
• CRM
• Agile
• Roadmapping
• Market research
• Any graduate

Good to have

• Project management
• ITIL
• Customer success
• Test cases