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Product Manager-Personal Loan

IDFC FIRST Bank·Mumbai

Pay not stated3–5 yrsFull-time

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About the role

The Connector Channel is one of the Bank's key growth engines, enabling customer acquisition through a network of external connectors and referral partners across India. As the Connector and Sales ecosystem continues to scale, building capability, driving engagement, and ensuring service excellence are critical to delivering a differentiated customer experience and sustainable business growth.

What you'll do

  • Training & Capability Building
  • Design, manage, and continuously enhance the Connector training via platform like Gurukul and capability-building programs
  • Develop and execute onboarding learning journeys for new Connectors and Sales team members
  • Drive product, process, compliance, and sales capability training programs across the connector ecosystem
  • Partner with Product, Operations, Risk, Compliance, and Business teams to ensure training content remains relevant and up to date

What you need

  • 3–5 yrs of experience
  • User research
  • Data analysis
  • PowerPoint
  • Canva
  • Any graduate

Good to have

  • Channel sales

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