Product Manager (Pre-order Consumer Journey)

About the role

We are looking for an Associate Product Manager / Product Manager to own and scale the Pre-order Consumer Journey - the end-to-end experience for customers ordering materials that cannot move on an instant-delivery promise. You will own the journey from discovery and commitment through payment, scheduling, tracking, and the delivery-day experience, working closely with supply, fulfillment, category, engineering, and design teams.

What you'll do

• Consumer Journey: Define and evolve the pre-order experience across discovery, cart, payment (advance/partial/COD), delivery-slot selection, and order tracking
• Bulk & Non-Stocked Ordering: Design flows for large-basket, high-AOV, and made-to-order categories where availability, lead time, and logistics vary by SKU and location
• Trust & Transparency: Build clear visibility into order status, expected delivery windows, partial fulfillment, and delays to reduce support load and build customer trust
• Funnel & Conversion: Own conversion and drop-off metrics across the pre-order funnel; run experiments on slotting, pricing transparency, payment options
• Cross-functional Alignment: Partner with supply chain and fulfillment teams to reflect true material availability, vendor lead times

What you need

• 2–4 yrs of experience
• JIRA
• SQL
• Figma
• Any graduate

Good to have

• Travel booking