Product Operations Manager, Amazon Music

About the role

We are looking for a Product Operations Manager to join the Amazon Music Product Operations team in Bangalore. In this role you will be the bridge between customers and the Amazon Music product teams across key areas. You will ensure product roadmaps meet the most critical needs of our customers and effectively address quality issues.

What you'll do

• Ensure product roadmaps meet the most critical needs of our customers and effectively address quality issues
• Monitor customer feedback channels and analyze and synthesize data to provide actionable insights for product teams to inform product planning
• Use AI and automated tools to optimize efficiency and improve the quality of outputs
• Work cross-functionally across product, engineering, design, QA and BI stakeholders to ensure customer issues are routed to the correct teams and track progress towards…
• Maintain and help groom backlogs of quality related features and bug fixes

What you need

• 2–5 yrs of experience
• Project management
• Lean manufacturing
• Six Sigma
• Any graduate

Good to have

• SQL
• Business analysis
• VBA