Product Owner

About the role

As a Product Owner at Tripstack, you'll report into a Product Manager serving as an operational leader and product strategist for your portfolio within the Content Acquisition team. You will oversee the integration and operation of flight content into our platform, ensuring we maintain world-leading content at the highest possible quality while keeping our systems stable and performant.

What you'll do

• Operational Leadership & Incident Management
• Own end-to-end operational performance of your assigned content portfolio (APIs, consolidators, or scrapes), ensuring system stability, SLA adherence
• Lead incident management and structured RCA (root cause analysis) investigations for any issues; drive resolution tracking and prevention of recurring production issues
• Define, monitor, and proactively manage operational KPIs: uptime, latency, booking failures, error rates, conversion impact, and portfolio risks
• Act as primary operational escalation point for airline-related issues, coordinating rapidly across engineering, product teams, and external airline partners

What you need

• 3–6 yrs of experience
• Root cause analysis
• Product strategy
• CI/CD
• Project management
• Travel booking
• Microservices
• Any graduate

Good to have

• Test cases
• Incident response