Product Owner Global - Observability Accelerators & AI

About the role

As a Product Owner – Observability Accelerators & AI, you'll help shape the future of how Southwest monitors, troubleshoots, and improves technology reliability across the enterprise. You'll join the Observability Accelerators & AI Pod, a Team that creates reusable observability products and capabilities that help development and operations Teams onboard faster, resolve issues more efficiently, and deliver more reliable technology experiences.

What you'll do

• Prepare backlog for PI Planning and decide which work items become part of the team backlog
• Serve as the customer proxy
• Build, refine, prioritize, and maintain the team backlog
• Partner in Scrum ceremonies such as iteration planning, iteration reviews, and demos
• Help create user stories and define acceptance criteria

What you need

• 2–5 yrs of experience
• Business analysis
• Agile
• Project management
• AWS
• CI/CD
• Terraform
• B.Sc or B.Tech or B.E. or BCA

Good to have

• JIRA
• Grafana
• Prometheus
• Confluence
• Root cause analysis