Product Solutions Expert I

About the role

The Product Solutions Expert team is a dynamic group of professionals dedicated to delivering exceptional value to our customers. The team's primary focus is on managing enterprise customers, catering to their unique needs and ensuring their satisfaction. This involves handling day-to-day activities related to implementations, customer inquiries, addressing their challenges, and collaborating closely with customer advisors to provide tailored solutions.

What you'll do

• Provide technical support by modifying existing workflows or adding new features
• Configure and customize solutions/products/processes to achieve the best results
• Design and implement API and software integrations using Python, SQL, and AWS
• Lead customer presentations and training on software solutions
• Plan and facilitate meetings and workshops with stakeholders

What you need

• 0–3 yrs of experience
• SQL
• Python
• AWS
• REST APIs
• Any graduate