Product Specialist / Platform Engineer, Atlassian Confluence Cloud, Tech & Ops, Associate

BlackRock·Bengaluru

Pay not statedJunior levelFull-timeHybrid

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About the role

Digital Solutions is responsible for the strategy, governance, enablement, and operational management of the firm's enterprise collaboration and content-management technologies. Collaboration Solutions manages the platforms that help employees create, manage, share, discover, and collaborate on information securely.

What you'll do

Product and Service Ownership
Serve as the Digital Workplace Product Specialist and technical SME for Atlassian Confluence Cloud
Gather business, user, support, and control requirements and translate them into prioritized platform solutions
Manage backlog priorities, enhancement requests, risks, dependencies, roadmap inputs, and vendor follow-ups
Partner with Aladdin stakeholders and other firmwide users to improve usability, supportability, governance, and service value