Product Support Operations Associate, Weekend Shift

About the role

Today, Stripe handles over a million support cases per year and processes millions of internal transactions. Doing so requires us to invest significant resources into building this experience ourselves.

What you'll do

• If you like challenging, scaled problems and are an amazing teammate, we want to hear from you
• Troubleshoot and solve external user issues
• Analyze our processes and instigate changes to help scale our operations and improve user experience
• Partner with global operations specialists or business process owners to run a critical workflow

What you need

• Any graduate