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Professional Service Engineer - Digital Solutions

Fa Exmi Saasfaprod1·Navi Mumbai, Mumbai

Pay not stated4–7 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

This is an infrastructure + L2/L3 support role (not software development). You will support production systems across cloud and on-prem, handle deployments/upgrades, reduce downtime, and support IS

What you'll do

  • Deploy, upgrade and maintain RTDS production environments (cloud + on-prem) to ensure high uptime
  • Provide L2/L3 support: troubleshooting, incident resolution, RCA, and service restoration
  • Administer AWS/Azure infrastructure, networking, and security
  • Implement high availability, disaster recovery, and performance optimization
  • Execute safe deployments and upgrades with proper validation and rollback plans

What you need

  • 4–7 yrs of experience
  • Troubleshooting
  • Maintenance
  • AWS
  • SQL Server
  • Azure
  • CI/CD
  • B.Tech or B.E. or B.Sc or BCA

Good to have

  • ITIL
  • JIRA
  • Zendesk
  • VMware
  • ISO 27001
  • Root cause analysis

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