Program Manager - Assistant Manager - Lending Collection

About the role

We are looking for a high-ownership Project/Program Manager to lead AI-led transformation initiatives across the Lending Collections ecosystem. This role sits at the intersection of Business, Product, Technology, Data, and AI.

What you'll do

• Business Requirement & Problem Discovery
• Work closely with Business and Collections stakeholders to identify operational pain points, automation opportunities, and AI use cases
• Conduct requirement-gathering workshops and translate business needs into clear, actionable requirements
• Challenge requirements where necessary and bring structure to ambiguous problem statements
• BRD, Workflow & Solution Documentation

What you need

• 3–4 yrs of experience
• Business analysis
• SQL
• Stakeholder management
• LLMs
• Project management
• JIRA
• MBA or B.Tech or B.E. or B.Com or BBA

Good to have

• Agile
• CRM
• User flows
• Figma
• Wireframing
• Machine learning