Program Manager I, GCOI

About the role

GCOI team drives operational excellence through continuous innovation and defect elimination, delivering seamless and reliable experiences for customers and stakeholders. Through our BI capabilities, we deliver actionable insights that power informed decision-making across US Grocery operations.

What you'll do

• Drive ASIN-level defects to root cause, quantify blast radius, document what you find, and carry recurring failures to the teams that own the fix
• Own the documentation trail for every defect you drive (investigation path, root cause, resolution
• Execute assigned catalog readiness tasks, from ASIN creation through attribute validation, against defined workback schedules
• Mentor Catalog specialist and Automation Leads on troubleshooting methodology and catalog tooling, raising what the team resolves without escalation

What you need

• 2–5 yrs of experience
• Project management
• SOP writing
• Problem solving
• Any graduate

Good to have

• SQL