Program Manager II, Amazon Hub and Flex

About the role

This high-visibility role offers exceptional learning opportunities as you work across operations, technology, and strategy. You'll gain deep expertise in last-mile logistics while contributing to a mission-critical program with direct leadership attention. For the right candidate, this role provides a clear path to regional leadership positions as our quick commerce business continues its rapid expansion across India.

What you'll do

• Your day begins with analyzing capacity data across dark stores, identifying gaps, and engaging stakeholders to address shortfalls before they impact deliveries
• Spend significant time in the field—visiting stations to investigate performance anomalies
• Between site visits, you'll coordinate with fleet managers on capacity deployment, track real-time operational metrics
• This role demands agility as priorities shift with volume patterns and operational needs

What you need

• 2–5 yrs of experience
• Performance management
• Root cause analysis
• Last-mile delivery
• Problem solving
• Any graduate

Good to have

• Process improvement
• Lean