Program Manager II, Flex SLS

About the role

With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Maintain program quality and delivering exceptional customer experiences. Help build reporting mechanisms, identify opportunities, establish mitigation processes, respond to executive escalations, and work with cross-functional partners to communicate issues and progress.

What you'll do

• PM II in this role will be responsible for the Flex IN SLS program
• They will work closely with IN Flex and Operational business partners to support and proactively identify business problems and ongoing process improvement opportunities…
• They will monitor IN SLS metrics on a regular basis to identify trends or process improvement opportunities
• PM II will also work closely with WW SLS team and other key stakeholders

What you need

• 3–6 yrs of experience
• Excel
• SQL
• Process improvement
• Project management
• Any graduate

Good to have

• Stakeholder management